News
Planned power maintenance CJ1
Posted by Technical Manager on 04 June 2021 05:11 PM

Dear Valued Customer,

Please be informed that we will be conducting a Planned Maintenance that may affect your services. The maintenance is required to upgrade our existing PDU.

Details of the maintenance are listed as below.

Customer: All Customers
Suite: All Racks

Maintenance Start Date/Time: 12/06/2021 02:00:00
Maintenance End Date/Time: 12/06/2021 06:00:00

Maintenance Window: 4 Hours
Estimated Outage: 2 Hours

Impacted Services
a) Rack power shutdown
b) Equipment offline

Highlights
1. Single power source equipment may face downtime of maximum 2 hours during the maintenance window.
2. Dual power source equipment should not have any power interruption if the equipment is connected to the dual source.
3. Our technician will be standby at Cyberjaya Data Center for a proper shutdown of equipment.
4. All information provided above is using Malaysia Time Zone (MYT) only
5. Any emails pertaining to planned/ urgent maintenance work can be directed to support@iwhost.com
6. Our Operation Team will be standby to support you at support@iwhost.com during the maintenance window.

Thank you.


iWHOST Support System