Internet-Webhosting Live Chat
RSS Feed
Knowledgebase : FTP Support
No, all cgi scripts must be placed in the mainwebsite_cgi folder or above and all perl files must be uploaded to the mainwebsite_perl or above folders.   The expression 'above' means that you can upload a cgi script to a directory you create called 'fold...
For security purposes we do not allow anyone to run an anonymous FTP server from our servers. The easiest solution if you are looking to have multiple people accessing files on your site is to create one master FTP account for everyone. This will also all...
If you are getting a 'Too many connections' error when trying to connect via FTP to your site this means that there is already 3 connections going to your site, this is a limit which is set server side to help keep server loads low.  You will need to wai...
Our servers are automatically setup to dissconnect any user who has had an idle FTP connection for 300 seconds or more, this is a limit put in place to prevent high server loads and keep FTP connections to a minimum to prevent too many concurrent connecti...
First make sure you are trying to login with the username in the format of username only, cPanel does not require you login with the username@domain.com format. Also make sure you are trying to connect to one of the following hostnames, you can use www....
If you receive the 'INVALID LOGIN' error in your FTP cleint you must reset that site administrators or users password from the cPanel control panel, If you are a shared customer and need your site administrator password reset please open up a helpdesk ti...
For Cpanel - LinuxWhen you create a subdomain a folder named the same name as your subdomain is created within your public_html folder. For example if you created a subdomain 'pictures.yourdomain.com' you would ftp into your website as normal, browse int...
For Cpanel - Linux = When you login via FTP you will upload your website pages into the 'public_html' folder.For Plesk - Windows = When you login via FTP you will upload your website pages into the 'httpdocs' folder.
You will need to first FTP into your site using your FTP client and then once logged in go up a folder into public_html (Linux) or httpdocs (Windows) and you will need to enter the cgi-bin folder, once in this folder you can upload all of your scripts whi...
You may download the FileZilla FTP Software here at http://sourceforge.net/project/showfiles.php?group_id=21558There are two methods to using Filezilla to upload your site. If you manage several sites you can click on File > Site Manager to add your si...
Internet-Webhosting - Sales & Support System