Knowledgebase: General Support
How do I access my helpdesk account?
Posted by Senior Sales & Support (Import) on 22 August 2006 02:37 AM
Internet Webhosting  helpdesk accounts are not created for users, the two ways to access and have an account created are to click the 'submit a ticket' link from the main helpdesk page. When you enter your email address and submit your ticket an account is automatically created for you. You can then click the link that you receive in the ticket reply to access your ticket or click on the '[Lost Password]' link on the main support page to have a generic password sent to you.

Once you are logged into the helpdesk you will be able to view all past and present tickets which have been opening under the email address you used to login.

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