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Knowledgebase: FTP Support
HELP! I am getting a connection timeout error while using FTP!
Posted by Senior Sales & Support (Import) on 22 August 2006 02:08 AM
Our servers are automatically setup to dissconnect any user who has had an idle FTP connection for 300 seconds or more, this is a limit put in place to prevent high server loads and keep FTP connections to a minimum to prevent too many concurrent connections.
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