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Emergency server maintenance 18.104.22.168/22.214.171.124
Posted by Technical Manager on 17 November 2017 03:02 PM
Start time : 1400 17/11/2017|
Expected Resolution Time (ERT) : No ERT
IP Range Affected : 126.96.36.199/188.8.131.52
Service restored : 0400 19/11/2017
Dear Valued Client,
We are going to do an emergency maintenance to this server.
It was due to change the server windows update causing the firewall issue and we are assign our technical and server engineer to check on the server.
All clients under the server IP was effected.
As this news was posted, our engineers has been assigned to resolve the issue.
How to check whether your server is effected , just follow below step :
At your start program :
1. click START
2. select RUN
3. type this command
ping yourdomain.com -t
4. there will be a pop up prompt with black screen.
5. If the IP listed there is 184.108.40.206/220.127.116.11, that means you are hosted on the problem server.
Appreciate your patience in this regard.
We will keep you updated on the status.
We regret the inconvenience caused to you.
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